Frequently Asked Questions
Our team speaks English, Arabic, and Russian. We also have access to interpreter support for additional languages throughout your treatment.
Yes. TOBB ETÜ Hospital received JCI (Joint Commission International) accreditation in 2013 and holds the Health Tourism Authorization Certificate issued by the Republic of Türkiye Ministry of Health since 2017 — the first foundation hospital in Türkiye to receive this certificate.
You can contact our International Patient Services team by phone, WhatsApp, or e-mail. Send us your medical records and test results, and our specialists will review your case and provide treatment recommendations.
You can book an appointment through our website, by calling +90 312 292 99 00, or via WhatsApp at +90 535 955 78 20. Our International Patient Services team will assist you in scheduling with the right specialist.
Yes. You can send your medical history, test results, DICOM files, CT scans, and reports to our team. Our specialists will review them and provide their medical opinion and treatment recommendations.
The duration of treatment varies depending on your condition and the type of procedure required. After reviewing your medical records, our specialists will provide you with a clear treatment plan and estimated timeline.
Yes. We offer secure online consultations with our specialist physicians. Contact our International Patient Services team to schedule a teleconsultation.
Yes. We offer complimentary transfer service between Ankara Esenboğa Airport and our hospital for our international patients.
Yes. We have agreements with several hotels near our facility. Our team can help you find and book accommodation that suits your needs and budget. Please refer to our Accommodation page for our list of contracted hotels.
Visa requirements vary by country. Citizens of many countries can enter Turkey without a visa for short-term stays. Please visit our Visa Information page for the full list of countries and requirements.
Yes. Our team can arrange ambulance transfer services when medically necessary to ensure safe and timely hospital access.
We work with a wide range of international insurance companies and assistance organizations including Aetna Global, Allianz Worldwide, Bupa International, Cigna International, and many more. Please visit our Insurance Partners page for the full list.
Yes. You can submit your medical records and treatment requirements through our Treatment Planning page and our team will provide you with a cost estimate.
We accept international bank transfers, credit cards, and insurance direct billing where applicable. Please contact our International Patient Services team for detailed payment information.